Refund policy

Return & Refund Policy – Snow Fire Leather
We make our leather jackets to order and carefully inspect each jacket before shipping.
Damaged or Defective Items
If your jacket arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery. Send us clear photos/videos showing the issue along with your order number.
After reviewing the issue, we may offer a replacement jacket or a refund, depending on the situation.
Items We Cannot Accept for Return
We do not accept returns or refunds for:
Change of mind
Incorrect size ordered by the customer
Normal wear and tear
Damage caused after delivery or by improper use
If a replacement is approved, we will provide instructions for the return and replacement process.
Refunds
If a refund is approved, it will be issued to the original payment method after the returned item is received and inspected. Processing times may vary depending on your payment provider.
Contact
For damaged or defective items, please contact Snow Fire Leather with your order number and photos/videos of the issue.